Cancellation policy
Cancellation Policy
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By placing this order, I understand that:
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Live plants are non-refundable, and the order is final.
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In winter (Dec 1 – Mar 31), refunds are possible within 7 days (–$10), or store credit between 8 and 45 days.
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In summer (Apr 1 – Nov 30), no refunds or credits are available.
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If the error comes from me, a partial refund may be issued with a 20% fee.
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For pre-orders, payment is taken immediately and delivery will occur in spring 2026.
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